Privacy Policy
Privacy Policy
Effective Date: March 1, 2026
At designdefinesus.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, contact our customer support team, or otherwise interact with us.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, billing address, shipping address, order details, and other information necessary to process your purchase or respond to your inquiry.
We may also collect certain technical and browsing information automatically, such as your IP address, browser type, device type, operating system, referring pages, pages viewed, access times, and general website usage data.
Payment information is processed through secure third-party payment service providers. We do not store complete payment card details on our website.
2. How We Use Your Information
We use the information we collect to process and fulfill orders, arrange shipping, provide customer service, respond to inquiries, send order confirmations and service-related updates, improve our website, prevent fraudulent or unauthorized activity, and comply with applicable legal or regulatory obligations.
If you choose to receive promotional communications from us, we may use your email address to send updates, offers, or marketing messages. You may opt out of marketing emails at any time.
3. Sharing Your Information
We do not sell or rent your personal information. We may share information only when necessary to operate our business, fulfill your order, provide services, or comply with legal requirements.
This may include sharing information with trusted service providers, such as payment processors, shipping carriers, website hosting providers, analytics providers, fraud prevention services, and customer support tools. These service providers are permitted to use your information only as needed to perform services on our behalf.
We may also disclose information if required by law, legal process, regulatory request, or when necessary to protect our rights, property, customers, business, or website security.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, analyze traffic, improve user experience, and understand how visitors interact with our site.
You may adjust your browser settings to refuse or delete cookies. However, some parts of the website may not function properly if cookies are disabled.
5. Data Security
We take reasonable administrative, technical, and organizational measures to help protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.
Although we work to protect your information, no method of online transmission or electronic storage can be guaranteed to be completely secure. For this reason, we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, legal compliance, dispute resolution, fraud prevention, and business recordkeeping.
7. Your Rights and Choices
Depending on your location, you may have the right to access, update, correct, delete, or request a copy of your personal information. You may also have the right to object to or restrict certain processing activities, withdraw consent where applicable, or opt out of marketing communications.
To exercise your privacy rights, please contact us using the email address listed below. We may need to verify your identity before processing certain requests.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of any third-party websites. We encourage you to review their privacy policies before providing personal information.
9. International Users
If you access our website from outside the country where our business or service providers operate, your information may be transferred, processed, or stored in other jurisdictions. By using our website, you understand that your information may be handled in accordance with this Privacy Policy and applicable laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website operations. Any updates will be posted on this page with the revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Customer Support: service@designdefinesus.com
Company Name: Taiyuan Ye Jianhao Logistics Co., Ltd.
Company Address: Units 10-12, East Zone, 2nd Floor, Xingzhong Home Furnishings Expo Center, No. 253 Fengyi North Street, Qingyuan Town, Qingxu County, Taiyuan City, Shanxi Province, China